FAQs
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FAQS FILTERED BY SUBJECT:
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FAQ – Funding Your Account
Welcome to the Funding Your Account – Frequently Asked Questions (FAQ) page. This page is designed to answer all your questions about the funding process, ensuring a seamless and straightforward experience. Whether you’re looking to transfer funds, deposit gold, or explore the payment methods accepted, this guide provides clear and detailed information to help you get started. Learn how to securely fund your account and gain direct ownership of physical gold and silver bullion through Strategic Gold’s Clear Title Account, offering unmatched transparency and control over your investments.
Complying with Regulations
Strategic Gold follows strict ‘know-your-customer’ regulations to meet legal standards and uphold our own ethical values. These rules help prevent illegal activities through our platform.
Verifying and Safeguarding Clients
By requiring clients to link a bank account to their Strategic Gold Clear Title Account, we accomplish two objectives:
- We verify the identity of our clients.
- We safeguard our clients’ wealth.
Your Clear Title Account is designed to securely protect legally acquired wealth. It is not a resource for
money launderers.
To block illegal activity, we require all funds to come from verified sources.
Strategic Gold’s platform does not allow value transfers—whether money or bullion—away from your Clear Title Account unless there is a legitimate return of value in the opposite form.
This system protects you. If unauthorized access occurs, a criminal cannot transfer your assets without providing an equivalent value in return.
Funding Your Account
Once your Clear Title Account is active, you can deposit funds by sending a wire transfer from your linked Bank Account of Record or by using a check. Please note that cash is not accepted.
When you open your Clear Title Account, we provide our bank details and a reference number for funding. Always include this reference number so we can correctly credit your account once your funds are received.
Processing Times
Wire transfers are typically processed by the next business day, while checks clear in 3-6 business days. We will notify you by email once your funds have been credited to your account.
For wire transfer instructions, contact us via email at accounts@strategicgold.com or call us at 239 692-9154.
Funds Stay Within the U.S.
No, all funds are sent to a bank account located within the United States.
Funding Restrictions
No, deposits must originate from your Bank Account of Record. However, you can link multiple bank accounts to your Clear Title Account, but each one must be verified before it can be used for deposits.
To update your Bank Account of Record, contact us via email at accounts@strategicgold.com or call us at 239 692-9154.
Cash Deposits Not Accepted
No, Strategic Gold requires all incoming funds to come from verified sources within the banking system. Your account only accepts funds from your Bank Account of Record and will only send funds back to that account.
Purchasing Precious Metals
When you provide written instructions to purchase precious metals, we act as your agent and buy the total number of ounces based on your instructed amount, after transaction fees.
If there is a remaining balance, it will be reflected in your Clear Title Account and can be refunded to your Bank Account of Record upon request.
No Interest on Cash Balances
Strategic Gold does not pay any interest on cash balances held in clients’ Clear Title Accounts.
Request Wire Instructions
To get our wire instructions, email us at accounts@strategicgold.com or call us at 239 692-9154.
Changing Bank Account Information
You can delete your current Bank Account of Record or add a new one. To request a form, contact us via email at accounts@strategicgold.com or call us at 239 692-9154.
Note: Verification is required, which usually happens within a few hours, but can take up to one business day.